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Questions Answer

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How can I Add stock?

Inventories are most important feature of any Point of Sale system. RoyalPOS has two kind of Inventories.

1. General Items Inventory ( Direct sell items like water bottle, cold drinks, grocery items etc.)

2. Raw Material Inventory (Items which are used to make general items, specially use in restaurant, ice cream shop, bakery etc.)


 General Items Inventory

To enable General item inventory, you need to set Track Stock enable for that items. So when you add individual item, you will be asked to Track Stock (Yes/NO). 

When we upload bulk csv items (for new or old products update), Enable stock yes if you want to track stock of your all items. Only Track stock enabled items will be shown in Add stock Or Manual Consuption (Stock out). 

You can add stock from Dashboard or RoyalPOS app (Android) also.

1. On Dashboard, Item Master -> Items, You will see  " + " sign beside Item name. You can add stock using it for individual item. 

2. On Dashboard, Item Master -> Items, You will see Bulk Purchase button. It will allow you to add your stock using CSV format. Once you are on Bulk Purchase (Pieces or Weight wise), you will need to select location and then Download CSV. It will give CSV with all your track stock enabled items and you just need to enter quantity of item which you want to add stock and rest delete raws. And upload back there. This will add stock on the same.

3. On RoyalPOS Android app, On Dashboard -> Admin -> Add Item Stock. Select all items and quantity and Continue button. This will add stock for that particular Outlet.

4. To deduct (Stock out), you can use Manual Consumption. Select Multiple Items and submit. (Both on Android and web dashboard). 


Raw Material Inventory (Recipe Inventory)

Raw Material Inventory (Recipe Inventory) will be available for some business type like (Restaurants, Bakery, Cake Shop, Bar, Food Truck, Coffee shop etc.). Other Business type will not see that option.

To enable Raw Material Inventory, go to your location detail on Dashboard (web), Location -> "Location Name" -> Settings -> Recipe Inventory needs to be Enable. 

Once You enable that, you will be able to see Raw Materials under Item Master -> Raw Materials. 




How can I login on Web Admin Dashboard?

RoyalPOS allows you to track your Dashboard from web browser. You can maintain your all outlets (Locations) from single Dashboard. 

Web Dashboard URL :  https://royalpos.in/royalpos/public

Username : Your Email (As per your registration on email)

Password: Your Password (Your password which you received on email after verified your email address).

RoyalPOS Dashboard allows you to maintain all your outlets Items, Prices, Inventories, Taxes, 25+ Reports, Loyalty Reports etc.

You can add more cashiers, stock managers, account managers, sub admin and allocate them as per location.

RoyalPOS Dashboard is complete back office solution for your business.


How can I get reports on my Email?

RoyalPOS sends Auto mail to all customers to their Reporting Emails for there locations. You can add multiple email recepients for the same in Admin Panel -> Locations -> Select Locations -> Reporting Emails.

We send auto email daily at 8 am for last 24 hours sales transactions and other reports like category and itemwise.

You can also send email from Android and iOS app from Admin -> Reports -> Select Report -> Select Duration and Press Email Button at the top Right. 

How can I add my multiple outlets?

RoyalPOS allows customers to create Locations (outlets) from Admin Panel Dashboard. 

At the time of registration we by default create one location (outlet) with 14 days free trial.

If customer has multiple locations (branches) then they can add new outlet from Admin Dashboard -> Locations.

New Additional locations will have 3 days free trial. 

As we charge as per location, customer needs to pay for each location after free trial if they want to use new locations.


How to Generate Tablewise KOT ?

RoyalPOS allows to take orders Tablewise (Multiple KOT). 

Currently Multiple KOT is working for Tablewise ordering. 

First, you need to add tables from Admin Dashboard or Android Application.

Admin Dashboard - > Locations -> Select Particular Location - > Tables -> Add Tables.

Android App -> Main Dashboard -> Admin  -> Item Master -> Tables.

There are 2 types of Dine in Orders. 

Dine in Online which can not work without Internet.


Dine In Offline. (Which is on Order screeen only with Table Icon beside Quick Orders).

You can follow below Video how it works. 



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