Questions Answer

See the answer that previously asked by our customers.

How to Assign Tax?

You can assign multiple taxes to the items.  First create Taxes from Admin Panel Dashboard or Android App Item Master. 

You can create Tax with Name, Pecentage and Include or Excluded tax.

Included Tax means Tax is included in selling Price.

Excluded Tax means Tax needs to be add on item price. 

Once you create Taxes, You can apply it to full categories from Category tabs on both Admin Panel Dashboard or Android App Item Master. 

You can assign Multiple Taxes to each item/catgeories. 


How to Add my items/products and manage inventory?

RoyalPOS supports adding items multiple way. You can add items individually on Android app or Dashboard. Or you can upload CSV file on Web Dashboard.

Steps to Add Items/Products from Android app:

Once you register and login using your Location username and Location password, You will see dashboard. 

Android App - > Login  -> Dashboard -> Admin -> Item masters.

In Item master, You can setup Items, Categories, Tax, Variations, Tables (Only for Fine dine Restaurants), Cashiers, Decimal Settings. 

First you need to assign Categories and assign Tax for that. 

Then Add items as per categories, 

Steps to Add Items/Products from Web Dahboard:

Once you register and login using your Admin Email and Admin password, You will see dashboard. 

Web Dahboard - > Login -> Dashboard -> Item Masters -> Items.

In Item master, You can setup Items, Categories, Tax, Variations, Inventory, Manual Consumptions (Stock Out), Recipe Inventory (Only if its enable from Locations settings).

You can add individual Categories, Items, Variations and Taxes. 

Bulk Upload CSV

Web Dahboard - > Login -> Dashboard -> Item Masters -> Items

Login / Signup with RoyalPOS

RoyalPOS comes with 2 kind of user logins at the begining. 

  1. Dashboard Login   (Web based Admin Panel)
  2. Outlet Login   (Android or iOS app login)

To register, you need to download our RoyalPOS app from Google Play Store or Apple Store.

RoyalPOS Android :

RoyalPOS iOS :

Once you are Register, you will receive email to verify your email and start your 14 days free trial. 

Once you verify you will receive, Admin Username and Admin Password (which is for your brand login on Dashboard.

Also you will receive one Outlet Username and Outlet Password. This credentials will be use for that particular outlet login on Android and iOS App of RoyalPOS.

Which business/verticals are supported?

RoyalPOS supports all kind of F&B and Retail business.

  • Quick Service Restaurant
  • Fine Dine Restaurant
  • Retail Shop
  • Grocery Shop
  • Bakery
  • Pizza Restaurant
  • Cafe / Food Truck
  • Salon (Appointment module coming soon)
  • Dairy
  • Sweet Shops
  • Multi chain Cafe/Restaurant / Salons
  • Laundry 
  • Cake shops
  • Boutique

As we supports Barcode scanners so most of the retail business are included.

We also supports Table wise ordering so it is perfect for Fine dine restaurants, Bars, cafes etc.

Does RoyalPOS works offline?

Yes. RoyalPOS will work offline once you are on Order screen. If you are not login then for login and getting all your items/categories you will need internet. Once you are on order screen you will not need internet. Whenever internet available, it will sync your all offline orders to your dashboard. 

What is RoyalPOS?

RoyalPOS is cloud based Android and iOS POS. RoyalPOS allows you to make billing on Android and iOS devices like Android phone, tablet, SUNMI POS or Android based POS, iphone and ipad. RoyalPOS android supports all kind of thermal printer like Wifi (Network), USB and Bluetooth thermal printers.  RoyalPOS also supports external Barcode scanners which can be connect using USB - OTG or Bluetooth with devices. 

RoyalPOS includes many features like inventory, recipe inventory, table wise ordering, KOT, multiple Kitchen Prinetrs, Kitchen Display, Barcode scan for retail shops, loyalty, web admin dashboard, multiple outlets, multiple role wise users. 

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